Testimonials

  Did my homework and got a few quotes, San Diego Black Car is the best. James was professional, helpful and followed up with me. My husband and I did a... read more pub/brewery crawl all over San Diego for our wedding anniversary and Chay drove us. SUV was very nice and clean. We felt safe (I'm a notoriously annoying back seat driver!) and comfortable the entire time and he was only ever a minute away when we texted him. Great experience and can't wait to do it again.

  I've used San Diego Black Car many times and the service is always amazing. The drivers are always on time which makes being dropped off and picked up from the... read more airport so much less stressful. They keep in touch via text or calls. I've used them for getting around San Diego for date night also and I'm always comfortable.

  San Diego Black Car is a great option when you prefer not to drive. They have a great option of different size rides. We had a small outdoor... read more dinner last month (party of four). We upgraded to the party bus for additional social distancing room. James was our driver and he was first class all the way. Service, Cleanliness, Safety and Communication was a 10. Great music too. Highly recommend.

  Very easy to work with. Accommodated last minute changes. And was extremely professional in all interactions. Showed up on time, and even early in each case.

  I have used this company in the past...Great Service, emmaculate cars and reliable service! Im looking forward to our up coming trip and I have peace knowing your driver(s) will... read more get us to our destination on time and safe (while we relax). 🙂 Thank you again for such amazing service!

  We recently booked service to the airport via the website and received confirmation by email. Travel plans changed and we needed to cancel; we replied to the confirmation email... read more indicating our needs had changed and we would no longer require service. This was sent well in advance of the cancellation time frame indicated in the terms of service.

Unfortunately, the car was still dispatched despite our having cancelled previously (though they were timely!). I followed up with the provider using the same contact email address from which I was sent the confirmation email and received no response.

I then received a partial no-show bill for service from a different email address associated with the business. I replied that we had previously cancelled according to their guidelines and then followed up again but unfortunately received no response; accordingly, no charges were authorized related to this service. James replied to insist that I did not contact them previously (I did, twice, at the very same email address they used to contact me), that the terms of use indicate I must cancel by phone (they do not state this), and that this failure to successfully cancel was somehow my mistake. After my reply in which I indicated that I would dispute the charges and post a review regarding this experience, he copied his attorney on his reply, threatening legal action and to submit me to his local DA (though, notably, he referred a DA who has not held her position since 2017) if I made any "disparaging remarks".

Since I did not use the actual service, I cannot comment on its quality, but I have major concerns about their practices, particularly those that threaten legal action for posting a truthful review about a fully documented experience.