I was leaving Oakland airport for a best friends bachelor party and found these guys on Yelp. James was quick to reply and text me back. He arranged a driver... read more Raul to pick me and my friends up in an Escalade with drinks to take us to Mission beach. After a smooth ride, I texted him back a day later because we needed a ride to Romona for Paintball and James came through again booking us a Sprinter van for 10 people on 12 hours notice. Love how convenient it was to inquire and book on a moments notice. These guys are clutch, have great drivers and solid car options. Would use again!

  I used SD black car for a sprinter transportation to LAX from SD and will never travel without using them again! Their service made our trip comfortable and worry free.

  We recently booked service to the airport via the website and received confirmation by email.  Travel plans changed and we needed to cancel; we replied to the confirmation email indicating... read more our needs had changed and we would no longer require service.  This was sent well in advance of the cancellation time frame indicated in the terms of service.

Unfortunately, the car was still dispatched despite our having cancelled previously (though they were timely!).  I followed up with the provider using the same contact email address from which I was sent the confirmation email and received no response.

I then received a partial no-show bill for service from a different email address associated with the business.  I replied that we had previously cancelled according to their guidelines and then followed up again but unfortunately received no response; accordingly, no charges were authorized related to this service.  James replied to insist that I did not contact them previously (I did, twice, at the very same email address they used to contact me), that the terms of use indicate I must cancel by phone (they do not state this), and that this failure to successfully cancel was somehow my mistake.  After my reply in which I indicated that I would dispute the charges and post a review regarding this experience, he copied his attorney on his reply, threatening legal action and to submit me to his local DA (though, notably, he referred a DA who has not held her position since 2017) if I made any "disparaging remarks".  

Since I did not use the actual service, I cannot comment on its quality, but I have major concerns about their practices, particularly those that threaten legal action for posting a truthful review about a fully documented experience.

  This is the best service around. I could not get over how accommodating James was. We had a work group of 11 scheduled for a January event. We had to... read more cancel last minute due to Covid. James instantly refunded the deposit. I then asked him to reschedule for March. He booked us quickly and the ride was pure perfection from start to finish.

Thank you James!

  San Diego Black Car is a great option when you prefer not to drive.  They have a great option of different size rides.  We had a small outdoor dinner last... read more month (party of four). We upgraded to the party bus for additional social distancing room.  James was our driver and he was first class all the way.  Service, Cleanliness, Safety and Communication was a 10.  Great music too.  Highly recommend.

  Oh man. Where do I start.

I use a lot of black car services for work and travel and this has been BY FAR the best experience.

I reached out... read more with a bit of short notice and James was all over it.  He was super laid back and helpful with all the questions I had.  

He has a bunch of drivers available but decided to drive on this day and he was spectacular. He met up with me earlier in the day to make sure the Black Escalade was stocked with everything I needed, then when he picked up my friend, he was on time and had great conversation.

All in all it was the most seamless experience I've ever had. The Pricing was exactly what I expected too.  

I will be using this service exclusively from now on.