Testimonials

  San Diego Black Car is a great option when you prefer not to drive. They have a great option of different size rides. We had a small outdoor... read more dinner last month (party of four). We upgraded to the party bus for additional social distancing room. James was our driver and he was first class all the way. Service, Cleanliness, Safety and Communication was a 10. Great music too. Highly recommend.

  We recently booked service to the airport via the website and received confirmation by email. Travel plans changed and we needed to cancel; we replied to the confirmation email... read more indicating our needs had changed and we would no longer require service. This was sent well in advance of the cancellation time frame indicated in the terms of service.

Unfortunately, the car was still dispatched despite our having cancelled previously (though they were timely!). I followed up with the provider using the same contact email address from which I was sent the confirmation email and received no response.

I then received a partial no-show bill for service from a different email address associated with the business. I replied that we had previously cancelled according to their guidelines and then followed up again but unfortunately received no response; accordingly, no charges were authorized related to this service. James replied to insist that I did not contact them previously (I did, twice, at the very same email address they used to contact me), that the terms of use indicate I must cancel by phone (they do not state this), and that this failure to successfully cancel was somehow my mistake. After my reply in which I indicated that I would dispute the charges and post a review regarding this experience, he copied his attorney on his reply, threatening legal action and to submit me to his local DA (though, notably, he referred a DA who has not held her position since 2017) if I made any "disparaging remarks".

Since I did not use the actual service, I cannot comment on its quality, but I have major concerns about their practices, particularly those that threaten legal action for posting a truthful review about a fully documented experience.

  We rented 2 vehicles for our daughter's wedding to transport family and friends between the ceremony and the reception. The vehicles and the service were outstanding, the drivers were... read more very professional and friendly. James communicated with us days before the wedding and assured the drivers would be on time and both drivers also communicated with us the day of the wedding. This helped to make the wedding plans run very smoothly. We will definitely use San Diego Black Car again.

  I used SD black car for a sprinter transportation to LAX from SD and will never travel without using them again! Their service made our trip comfortable and worry free.

  Holy $*** this guy is amazing. He is knowledgeable about the business and a super nice helpful. I was planning my buddy's bachelors party and he just gave us the... read more best experience possible. Don't go for anyone else, go for San Diego Black Car.

  We rented the smaller Sprinter van to travel to a wedding in Ensenada this past weekend. We cannot say enough good things about the level of service, professionalism, and quality... read more experience we had. James responded to any questions ASAP, sometimes almost immediately after the email was sent. Our drivers were awesome and punctual. The cost doesn't break the bank either. It was an easy and smooth round trip. We'd definitely book again!