Testimonials

  I recently used this service for airport transportation to/from the San Diego airport for my parents. James was so helpful in booking everything on a short notice. Both... read more drivers that we had were very courteous and helpful in assisting my elderly parents. I highly recommend this service!

  Great service, nice car, super responsive, overall excellent time. We used SD Black Car while we had family in town to go wine tasting in Temecula. JD was our driver... read more and he was very easy to work with. Showed up on time, had no issue when we wanted to extend the reservation by 90 minutes, and made our day really relaxing. Setting up the reservation was also really easy. I sent them an email and got immediate responses and answers to all of my questions. Very reasonably priced. I would definitively use them again.

  We recently booked service to the airport via the website and received confirmation by email. Travel plans changed and we needed to cancel; we replied to the confirmation email... read more indicating our needs had changed and we would no longer require service. This was sent well in advance of the cancellation time frame indicated in the terms of service.

Unfortunately, the car was still dispatched despite our having cancelled previously (though they were timely!). I followed up with the provider using the same contact email address from which I was sent the confirmation email and received no response.

I then received a partial no-show bill for service from a different email address associated with the business. I replied that we had previously cancelled according to their guidelines and then followed up again but unfortunately received no response; accordingly, no charges were authorized related to this service. James replied to insist that I did not contact them previously (I did, twice, at the very same email address they used to contact me), that the terms of use indicate I must cancel by phone (they do not state this), and that this failure to successfully cancel was somehow my mistake. After my reply in which I indicated that I would dispute the charges and post a review regarding this experience, he copied his attorney on his reply, threatening legal action and to submit me to his local DA (though, notably, he referred a DA who has not held her position since 2017) if I made any "disparaging remarks".

Since I did not use the actual service, I cannot comment on its quality, but I have major concerns about their practices, particularly those that threaten legal action for posting a truthful review about a fully documented experience.

  Best car service, I have hired SD Black Cars to drive my high profile clients entire weekend to multiple locations and they provided an excellent service. Always on time, even... read more helped me solved some logistic problems I wasn't prepared for. Great service!!! Thank you Rose and Bill!

  They did a fantastic job with taking care of picking and dropping off my mom. They were also amazing at communication, texting me along the way, letting me know when... read more they picked her up and when they dropped her off.

  James was awesome and did everything he could do to make sure we were taken care of during our wedding. We really appreciated everything the driver did for us.... read more James you were so easy to deal with and although our jet arrival was messed up by our late departure and somethings are out of anyone's control, you were awesome... Professional, reasonable, and we will look forward to using your company again when we come down next time... Thank you Joni